We used freelancers for years, and switched e-commerce platform multiple times over the years, which made it very hard to find & keep a consistent, reliable, and knowledgeable web developer. As a result of this, we ended up trying to hire an in-house web developer, which was much more costly, but also turned out to have very limited in skill set for high salary. After 2-3 in-house position that ended up not working, we circled back with AOC who had reached out few months prior with their value proposal of an all-in-one agency. At first, we wanted to stir away from such agency, but the ability to have a web developer, web designer, graphic designer, among other services offered, all packed in one hourly package fee started making more sense for our company. We've now been using AOC for 1.5+ years and we couldn't be more satisfied. We currently average 120+ work hours between graphic designer (landing pages, blast email, advertising material), marketplace management (new product upload, and catalog data management), blast email, website design/development, among other. tasks. We're able to accurately track time spent on each task, and by whom, which makes it very easy to understand where our budget is going. The project manager, and team are always very responsive, and go above and beyond to complete the tasks at hand. By using AOC for over 1.5+ years, it has become easier and easier to work with them, and complete our tasks, as the devs now know us, our products, what we like and dont like, as well as our expectations. So some tasks that would require many revisions in the past, are typically completed much faster, as we really know what to expect, and they know how to deliver. Overall, great company, great team, great value, I would highly recommend AOC!